Return Policy

Window Treatment and Custom Orders:

At Willow Bloom, we take pride in the finish quality and design of our window treatments. All of our products are inspected before it leaves the studio. Because each order is custom and made to-order, our products are non-returnable and non-refundable with the exception of manufacturer defects or damages.
PLEASE NOTE: Measurements given for all custom work are the customer’s responsibility.

Customers will have 24 hours from placement of orders to cancel.

Pillows and Limited Edition Ottomans:

Pillows and Limited Edition Ottomans may be returned or exchanged within 14 days of purchase. Original receipt must be included. Shipping charges are non-refundable.

Window Hardware:

Hardware may be returned within 14 days of purchase. Items must be returned in original package and be resalable as new. Poles that are cut cannot be returned. A 20% re-stocking fee will be charged for all hardware returns.

In the event an item is damaged during transit or you find a manufacturer defect, please notify us within 7 days of receiving. We will accept returns within 14 days of purchase. Exchanges, credits, and refunds will be for item purchase price only. Shipping charges (including return shipping) are non-refundable and will be deducted from the refund.

All clearance items are final sale.
Please send all returns to:

Willow Bloom
Attn: Customer Service
43 Asbury Road
Hackettstown, NJ 07840

Once the return is checked and approved, we will issue the refund using the original method of payment.

© 2017 Premier Curtain Studio, LLC. ALL RIGHTS RESERVED.


Please note that dye lots can vary and material samples viewed can differ from the actual fabric. Premier Curtain Studio is not responsible for material, color changes caused by age (including direct sun exposure), premature shrinkage caused by a dry environment, or damaged finishes due to customer negligence. Willow Bloom does not warranty fabrics for wear, durability, cracking, or fading.

© 2017 Premier Curtain Studio, LLC. ALL RIGHTS RESERVED.